Support Packages

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Support Packages

How does it work?

We arrange an initial one hour free no obligation consultation. This gives you the time to explain your issues and for us to understand your business needs. It also allows us to explain the many benefits we can offer.

Proposal and Contract

Following the initial consultation, we will provide you with a Proposal detailing how NTC can support your business.

It is imperative that you are happy with the Proposal and further discussions may take place to ensure this is right for your business.

Once all parties have agreed the Proposal we will issue a Contract.

Initial Works

In most, but not all cases there is some initial one off effort required, such as setting up a new accounting system or migrating data from an existing paper or IT system to a new one.  Once this is completed Ongoing Support will commence.

Ongoing support

Depending on your requirements we can provide support on any basis required from continuous to an hour a month, or if more appropriate as a fixed amount per month. No two businesses are the same and we will endeavour to match whatever model best suites your operations.

Service Implementation.

NTC Business Service allows you to Maximize your Day and focus on growing and developing your core business. Technology is at the forefront of everything we do and we have the systems and processes in place to ensure a seamless adoption of your business methods and data. We appreciate how critical your business processes are to you and your customers. We will ensure that your day to day operations are not disrupted in the handover or migration.

Cost of Service Packages

Most clients commence with an hourly or daily rate and then migrate to a monthly contract once the regular workload has been defined.  For one off pieces of work, such as data migrations or systems implementations we will quote on a case by case basis.

Hourly Rate

If you are unsure of the amount of administrative support required or know that the volume of work fluctuates each month, the Hourly Rate may be the best option. You can always switch to a monthly arrangement once you establish the volume of work required each month.

The hourly rate is £30/€35 per hour¹.  During the initial consultation, we will discuss any budget restrictions to ensure we let you know when you’re getting close to exceeding monthly budget limits. This will give you the confidence that you won’t be issued with unexpected bills at the end of the month.

Whatever your requirement, Contact Us now and we will do our best to help.

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¹ Invoicing in GBP or EUR depending on country of origin and prevailing exchange rate.